Payment, Delivery & Returns

Ridir ClothingPayment

We accept payment by credit card for all orders, and for New Zealand customers only, we also accept bank transfer payment. Please select your chosen payment method in the checkout process.

If you selected bank transfer, our account details are as follows:

  • Account Name: Ridir
  • Account Number: 02 0144 0003729 00
  • Reference: Please use your order number and name as reference

 

Delivery times and pricing

Within New Zealand:

  • Standard delivery: Free non tracked
  • Courier delivery: $8

International delivery is $10.

Please allow 10 days delivery on all stocked items, and 3-4 weeks delivery for made to measure and uniforms.

Please contact us directly for more specific times or if you have a specific date you need your items by.

 

Returns
 

  • Please make sure that you carefully select your products, as we can not offer refunds if you simply change your mind
  • All made to order products are none refundable unless faulty
  • All items must be returned in 'as new' resalable condition
  • If goods are proven faulty, we will meet our obligations under the Consumer Guarantees Act, and will offer a refund/replacement at our discretion
  • Freight of returned items must be prepaid by the customer

Please send your returns to:

Ridir Clothing
109 Pukemapu Rd
RD3
Tauranga

Please include a copy of your invoice/receipt and your reason for return.